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Verification (KYC) requires a government-issued photo ID and a proof of address dated within the last 90 days. Most submissions are reviewed within one business day. Until verification clears you can fund a demo and place test orders, but live deposits and withdrawals stay locked.
A demo account streams the same prices and spreads as live but settles virtual balance, so nothing you do moves real money. A live account trades your funded balance against the raw ECN book. Switch to live once KYC is approved and your first deposit has settled.
Card and most wallet deposits credit within minutes. Bank transfers settle in one to three business days depending on your provider. Withdrawals are processed back to the original method; once approved, crypto typically arrives within the hour and card or bank payouts within one to three business days.
Topfinex charges no deposit fees and no internal withdrawal fees. Your bank, card issuer or blockchain network may apply its own charge, and crypto withdrawals carry the standard network fee. Always withdraw to a method held in your own name to avoid compliance rejections.
Leverage of up to 1:2000 lets a small margin control a larger position. Required margin equals position size divided by leverage, converted to your account currency. Higher leverage amplifies both gains and losses, so size positions against your free margin, not your full balance.
When your margin level falls toward the maintenance threshold you receive a margin-call warning to add funds or reduce exposure. If it keeps falling to the stop-out level, the platform automatically closes losing positions, largest loss first, to protect remaining equity. Use SL and TP orders to manage this in advance.
You can trade forex, metals, indices, shares, energy and crypto as margin CFDs from a single account. Each instrument lists its own contract size, spread, swap and trading hours in the terminal. Spreads on major pairs start near zero on raw ECN, with a transparent per-lot commission.
Your account works on the Topfinex web terminal, MetaTrader desktop and the iOS and Android apps. Open the platform section of your dashboard, copy your login and server name, then sign in from any client. The same positions, balance and history sync across every device.
Enable two-factor authentication, set a withdrawal whitelist so funds can only leave to addresses and accounts you pre-approve, and never share login codes. Client funds are held in segregated accounts separate from company operating capital, and we never ask for your password by email or phone.
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Find your answer faster
Five areas cover almost every question, from first deposit to managing leverage and securing your funds.
Account & verification
Open a live account, complete KYC and move from demo to funded trading.
Registration · KYC documents · Account tiers
Deposits & withdrawals
Fund in fiat or crypto, track settlement and withdraw to a verified method.
Methods · Processing times · Limits
Trading
Leverage, margin, swaps and how raw ECN spreads and commission are applied.
Leverage to 1:2000 · Margin · SL/TP
Platform
Set up the terminal, manage watchlists and connect MetaTrader and mobile.
Web terminal · MetaTrader · Mobile
Security
Protect your account with 2FA, fund segregation and withdrawal whitelists.
2FA · Segregated funds · Withdrawal locks
What traders ask most
Straight answers on funding, leverage, execution and security. Use the search above to filter.
Verification (KYC) requires a government-issued photo ID and a proof of address dated within the last 90 days. Most submissions are reviewed within one business day. Until verification clears you can fund a demo and place test orders, but live deposits and withdrawals stay locked.
A demo account streams the same prices and spreads as live but settles virtual balance, so nothing you do moves real money. A live account trades your funded balance against the raw ECN book. Switch to live once KYC is approved and your first deposit has settled.
Card and most wallet deposits credit within minutes. Bank transfers settle in one to three business days depending on your provider. Withdrawals are processed back to the original method; once approved, crypto typically arrives within the hour and card or bank payouts within one to three business days.
Topfinex charges no deposit fees and no internal withdrawal fees. Your bank, card issuer or blockchain network may apply its own charge, and crypto withdrawals carry the standard network fee. Always withdraw to a method held in your own name to avoid compliance rejections.
Leverage of up to 1:2000 lets a small margin control a larger position. Required margin equals position size divided by leverage, converted to your account currency. Higher leverage amplifies both gains and losses, so size positions against your free margin, not your full balance.
When your margin level falls toward the maintenance threshold you receive a margin-call warning to add funds or reduce exposure. If it keeps falling to the stop-out level, the platform automatically closes losing positions, largest loss first, to protect remaining equity. Use SL and TP orders to manage this in advance.
You can trade forex, metals, indices, shares, energy and crypto as margin CFDs from a single account. Each instrument lists its own contract size, spread, swap and trading hours in the terminal. Spreads on major pairs start near zero on raw ECN, with a transparent per-lot commission.
Your account works on the Topfinex web terminal, MetaTrader desktop and the iOS and Android apps. Open the platform section of your dashboard, copy your login and server name, then sign in from any client. The same positions, balance and history sync across every device.
Enable two-factor authentication, set a withdrawal whitelist so funds can only leave to addresses and accounts you pre-approve, and never share login codes. Client funds are held in segregated accounts separate from company operating capital, and we never ask for your password by email or phone.
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Trading margin forex and CFDs carries a high level of risk to your capital and may not be suitable for all investors. Leverage of up to 1:2000 can amplify losses as well as gains, and you may lose more than your initial deposit. The information in this help center is general guidance only and does not constitute investment advice. Consider your objectives, experience and risk tolerance, and seek independent advice if needed. Product availability, leverage and conditions vary by jurisdiction.